Shopping FAQs

Shopping through, the AIR MILES Online Shopping Mall is convenient, rewarding and always open for you 24/7.

How do I make a purchase?

How long does it take to post AIR MILES reward miles to my account?

Reward miles will be issued to your account as quickly as possible, and may take up to 30 days from purchase to appear. Any additional or bonus reward miles may take up to 60 days from purchase to appear in your account. If you have signed up for a email, you will receive a confirmation email once the AIR MILES reward miles have been issued into you account.

To check your account balance, just go to and follow the links to "My Account" where you can track all your purchases. Remember, as always, all your personal information is kept in the strictest confidence. Read our Privacy Pledge for more details.