Shopping FAQs

Shopping through, the AIR MILES Online Shopping Mall is convenient, rewarding and always open for you 24/7.

How is my purchase shipped?

How long will my order take to get to me?

Shipping and delivery times all depend on each particular store's shipping methods.

Please refer to the store's website to determine the length of time your purchase will take to be delivered.

If you haven't received your order and you're wondering who to contact, most stores have a "Contact Us" or "Help" link on their home page that provides an e-mail address, mailing address, fax and/or phone number.

We also have a list of individual store's contacts so you can reach them directly in our Contact Us section.