Shopping FAQs

Shopping through, the AIR MILES Online Shopping Mall is convenient, rewarding and always open for you 24/7.

How do I make a return?

Who do I contact if my order is wrong or there are missing items?

If your order is wrong or is missing items, please contact the individual store you made the purchase at.

Most stores have a "Contact Us" or "Help" link on their home page that provides an e-mail address, mailing address, fax and/or phone number.