Shopping FAQs

Shopping through, the AIR MILES Online Shopping Mall is convenient, rewarding and always open for you 24/7.

How do I make a return?

Who do I contact if my order is damaged?

If your order is damaged, please contact the individual store you made the purchase at.

Most stores have a "Contact Us" or "Help" link on their home page that provides an e-mail address, mailing address, fax or phone number.