Shopping FAQs

Shopping through, the AIR MILES Online Shopping Mall is convenient, rewarding and always open for you 24/7.

How do I make a return?

If I returned something that I purchased, will I lose the AIR MILES reward miles that I have collected on that purchase?

If you make a return for a credit, the corresponding amount of AIR MILES reward miles you collected will be debited from your account. However if you exchange items for another size or a different colour and the purchase amount is unchanged, the reward miles will remain posted to your account.