Have a technical question? Need tips or information regarding the AIR MILES reward miles you've collected? Listed below are some commonly asked questions and answers to help you.
Reward miles will be issued to your account as quickly as possible, and may take up to 30 days from purchase to appear. Any additional or bonus reward miles may take up to 60 days from purchase to appear in your account. Rest assured, you will receive your AIR MILES® reward miles. If you have signed up for a airmilesshops.ca email, you will receive a confirmation email once the AIR MILES reward miles have been issued into you account. To check your account balance, just go to www.airmiles.ca and follow the links to "My Account" where you can track all your transactions.
If you are having problems, please see our Contact Us section and let us help you.
* airmilesshops.ca Base Offer: Earn 1 AIR MILES® reward mile for every $20 CDN that you spend per transaction per online store excluding shipping, handling and taxes. Base offer may vary, click on online store logo on airmilesshops.ca for offer details. All online stores are subject to change and may be withdrawn without notice at any time. Collector must sign in at airmilesshops.ca before purchasing in order to earn reward miles. Reward miles will appear in your Collector Account within 60 days.
† airmilesshops.ca Multiplier Offers: LIMITED TIME OFFERS. AIR MILES® reward miles multiplier offers apply to the total base reward miles earned on qualifying purchase amount excluding shipping, duty and taxes. Online store offers are subject to change without notice. See specific online store for offer details and any restrictions. Bonus reward miles will appear in your Collector Account within 75 days.
Prices are not always in Canadian Dollars. Please refer to each individual store Web site to determine what currency is being displayed.
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©2003-2016 LoyaltyOne, Co. ® Trademarks of AIR MILES® International Trading B.V. Used under license by LoyaltyOne, Co. Sponsor, Supplier and Retailer trademarks are owned by the respective Sponsor, Supplier or Retailer or authorized by their use in Canada. To collect AIR MILES® reward miles you must be a Canadian resident. Separate AIR MILES® Programs are offered to residents of the UK, the Netherlands, Spain and the U.A.E.