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To initiate the return process, please call our Customer Support team at 1.877.932.6233, or email us at support@ecobee.com. Please do not ship the product back without contacting our support team.
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ecobee
About
The connected home of the future isn’t just smart. It learns, adjusts, and adapts based on your needs, behaviors, and preferences. It’s not just about more devices with flashy features, it’s about meaningful solutions that work so well together, they fade into the background to become part of your life. The ecobee home is a harmonious place that offers comfort when you’re there and peace of mind when you’re away.